Essential Records Manager Skills

To thrive as a Records Manager, one must possess a combination of technical and interpersonal skills. Core competencies include knowledge of records management software and legal compliance, while soft skills involve communication and organization.

Core Technical or Administrative Skills

These skills are crucial for managing records efficiently and ensuring compliance with regulations.

Records Management

Document Control Essential

Ability to manage document lifecycles, including creation, storage, and disposal, using tools like SharePoint or Documentum.

Compliance Knowledge Essential

Understanding of legal and regulatory requirements such as GDPR or HIPAA for effective records management.

Data Management

Database Management Important

Proficiency in using databases to organize and retrieve records efficiently.

Soft Skills & Professional Competencies

Interpersonal skills are vital for collaborating with stakeholders and ensuring effective communication across departments.

Communication

Interpersonal Communication Essential

Skill in communicating effectively with team members and stakeholders to ensure records are managed properly.

Organizational Skills Essential

The ability to organize information logically and ensure records are easily accessible.

Specialized Career Tracks

Experienced Records Managers can pursue specialized career tracks that offer opportunities for increased compensation, leadership roles, or focus on industry-specific records management.

Legal Records Management

Secretary Track

Typical Experience: Supports legal firms and departments

Role Track

Focuses on managing legal documents, ensuring compliance with court requirements and supporting legal proceedings.

Legal Compliance Document Preservation E-Discovery

Key Skills

  • Legal Compliance
  • Document Preservation
  • E-Discovery

Career Impact

  • Estimated Salary Range: $60,000 - $85,000
  • Opportunity for role specialization and advancement
  • Track provides focused expertise in a unique office domain

Healthcare Records Management

Secretary Track

Typical Experience: Serves healthcare providers

Role Track

Involves managing patient records, ensuring HIPAA compliance, and supporting electronic health record (EHR) systems.

HIPAA Compliance EHR Systems Data Security

Key Skills

  • HIPAA Compliance
  • EHR Systems
  • Data Security

Career Impact

  • Estimated Salary Range: $55,000 - $80,000
  • Opportunity for role specialization and advancement
  • Track provides focused expertise in a unique office domain

Career Advancement Strategies

Records Managers can advance their careers by moving into leadership roles such as Records Management Director or by specializing in areas like digital records management.

Strategies for Growth

  • Pursue Certifications

    Obtaining certifications like Certified Records Manager (CRM) can enhance credibility and open up new career opportunities.

  • Develop Leadership Skills

    Improving leadership abilities can help in transitioning to managerial roles overseeing larger teams.

Professional Networking

  • Join ARMA International

    ARMA International provides networking opportunities and resources for records management professionals.

  • Engage in Online Forums

    Participating in forums like Reddit’s records management community can provide insights and peer support.

Building Your Brand

  • Optimize Your LinkedIn Profile

    Highlight certifications, skills, and experiences relevant to records management to attract potential employers.

  • Create a Professional Portfolio

    Showcase successful projects and case studies to demonstrate expertise and accomplishments in records management.