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Front Desk Agent
HEI Hotels & Resorts
The Woodlands, Texas, United States
Full Time
On Site
Junior
USD 0 – 32,240
Hospitality
Hospitality Tourism Leisure
Posted 2 weeks ago
Job summary
Assist hotel guests with arrival, departure, and guest needs, ensuring a positive experience through registration, payment processing, and addressing guest inquiries and complaints.
Responsibilities
The Front Desk Agent is responsible for assisting guests with arrival and departure processes while providing positive experiences. They must also handle payments, manage guest inquiries, and resolve complaints effectively.
Qualifications
communication skills
computer proficiency
customer service
multitasking
problem solving
Candidates should have previous hotel experience and possess strong communication and mathematical skills. The role requires the ability to stand for extended periods and operate computer systems to manage guest information.
English
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Vacation time
- Sick leave
- Holiday pay
- Pet insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) savings plan
- Hotel room discounts
Company
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Role
Front Desk Agent
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HEI Hotels & Resorts
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Desired salary
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