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Front Desk Agent
Westmont Group
Houston, Texas, United States
Full Time
On Site
Junior
0+
High School
Hospitality
Hospitality Tourism Leisure
Posted 2 days ago
Job summary
A Front Desk Agent greets guests, manages check-in and checkout, handles reservations, responds to guest inquiries and complaints, and ensures a positive guest experience at the hotel.
Responsibilities
The Front Desk Agent is responsible for greeting and registering guests, managing check-in and check-out processes, and handling financial transactions. They also provide information, resolve guest complaints, and ensure a safe and welcoming environment throughout the hotel.
Qualifications
Communication
Computer Literacy
Conflict Resolution
Customer Service
Mathematics
Problem Solving
A high school diploma is preferred, along with prior hospitality or front desk experience. Candidates must possess strong communication skills, the ability to perform basic arithmetic, and proficiency in using computer systems.
English
Company
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Role
Front Desk Agent
Company
Westmont Group
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Desired salary
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