Founding Customer Success Manager (Italian speaker)

Beam
United Kingdom
Full Time
Hybrid
Manager
GBP 45,000 – 60,000
Customer Service & Support Public Safety Emergency Services

Posted 1 month ago

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Excellent 4.7

Job summary

Beam is seeking a fluent Italian-speaking Customer Success Manager to manage accounts, drive adoption, demonstrate impact, and build strong relationships with stakeholders across government and social sectors in a remote, dynamic environment.

Responsibilities

You will manage and grow a portfolio of accounts, driving product adoption and securing contract expansions with social care providers. Additionally, you will act as the voice of the customer to shape the product roadmap and help build the customer success function.

Qualifications

account management customer success feedback sharing growth mindset listening skills negotiation problem solving product knowledge relationship building training

You must have expert-level fluency in both English and Italian and demonstrable experience in partner or account management within a startup or public sector environment. The role requires strong negotiation skills, a growth mindset, and the availability for regular travel across the EU.

English Italian

Benefits

  • Share options
  • Therapy access
  • Coaching
  • Financial well-being coach
  • 25 days holiday
  • Sabbatical
  • Nursery scheme
  • Healthcare cover
  • Enhanced parental leave
  • Wellbeing budget
  • Gym membership
  • Pension scheme
  • Meditation app subscription
  • Cycle scheme
  • Tech scheme

Company

Beam
Technology, Information and Internet
Location
United Kingdom
Website
beam.mw

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Excellent 4.7
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