Founding Customer Success Manager (Spanish speaker)

Beam
United Kingdom
Full Time
Hybrid
Manager
GBP 45,000 – 60,000
Customer Service & Support Public Safety Emergency Services

Posted 1 month ago

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7

Job summary

Customer Success Manager responsible for building relationships with social care and government organizations, driving product adoption, demonstrating impact, and managing account growth through negotiations and feedback integration in a startup environment.

Responsibilities

You will manage and grow a portfolio of accounts, driving product adoption and ensuring meaningful impact for customers. Additionally, you will act as the voice of the customer to shape the product roadmap and lead contract negotiations for expansions.

Qualifications

account management adaptability communication customer success growth mindset listening skills negotiation problem solving questioning skills relationship building

Candidates must be fluent in both English and Spanish and possess demonstrable experience in partner or account management within a startup or public sector environment. You should be a natural relationship builder with a strong track record in driving growth and managing complex stakeholder relationships.

English Spanish

Benefits

  • Share options
  • Therapy access
  • Coaching
  • Financial well-being coach
  • 25 days holiday
  • Sabbatical
  • Nursery scheme
  • Healthcare cover
  • Enhanced parental leave
  • Wellbeing budget
  • Gym membership
  • Pension scheme
  • Meditation app subscription
  • Cycle scheme
  • Tech scheme

Company

Beam
Technology, Information and Internet
Location
United Kingdom
Website
beam.mw

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7
Pete DeQuarto avatar
Pete DeQuarto

AIApply is a total game-changer. Thanks to Auto-Apply, I have been applying to jobs I would never even have come across otherwise!

Akarshak Tanwar avatar
Akarshak Tanwar

In one week I applied to over 150 jobs and locked in 2 confirmed interviews, with a support team that was quick to respond. The auto-apply feature is fascinating and a real pleasure to use!

JC
Julian Carlin

It really worked. In under 48 hours it had applied to 100 jobs on my behalf without any time or effort from me. I am looking forward to seeing how it keeps improving.