Front Desk Agent

MCR
Houston, Texas, United States
Full Time
On Site
Junior
USD 33,280 – 34,840
Hospitality Hospitality Tourism Leisure

Posted 1 week ago

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Excellent 4.7

Job summary

The Front Desk Agent ensures guests have a friendly arrival and departure experience, addressing their needs promptly and courteously. Responsibilities include efficient check-in/out, maintaining hotel knowledge, and ensuring guest satisfaction.

Responsibilities

The Front Desk Agent is responsible for ensuring a friendly arrival and departure experience for all guests while addressing their needs in a timely and efficient manner. They must also maintain cleanliness standards, handle guest inquiries, and collaborate with the team to ensure high guest satisfaction scores.

Qualifications

Cleanliness Communication Conflict Resolution Guest Service Hospitality Organization Teamwork Technology Understanding Time Management

Candidates should have experience in a hospitality or service-oriented field and possess a positive, can-do attitude. The role requires the ability to stand for long periods, handle stressful situations, and work a flexible schedule including nights, weekends, and holidays.

English

Benefits

  • Hotel discounts
  • Weekly pay
  • Paid time off
  • Retirement options
  • Referral bonuses
  • Health insurance
  • Dental insurance
  • Vision insurance

Company

MCR

MCR

linkedin
Hospitality
Location
Houston, Texas, United States

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Excellent 4.7
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