Staff Machine Learning Engineer

ServiceNow
Santa Clara, California, United States
Full Time
Hybrid
Senior
USD 176,100 – 308,200
Technology Information Technology Telecommunications

Posted 3 days ago

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Excellent 4.7

Job summary

We build the AI layer of the CPQ platform, focusing on Python services that enable natural language transaction management through multi-agent architectures, orchestration, and state management, involving full-stack work in Python, Java/Spring Boot, and React/TypeScript.

Responsibilities

You will lead the design and development of agentic AI systems, including multi-agent orchestration and the execution runtime for the CPQ platform. Additionally, you will engage in forward-deployed engineering to adapt these systems to real-world customer workflows and integrate them with the core ServiceNow platform.

Qualifications

Agent Systems Async Python LangChain LangGraph LLM Python React Spring Boot TypeScript WebSockets

The role requires 8+ years of production software experience with a strong focus on shipping LLM-powered agentic systems and full-stack fluency. Candidates must demonstrate deep expertise in Python, async architectures, and the ability to navigate both frontend and backend services.

English

Benefits

  • Health plans
  • Flexible spending accounts
  • 401(k) plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs
  • Equity

Company

ServiceNow

ServiceNow

linkedin
Software Development
Location
Santa Clara, California, United States

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Excellent 4.7
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