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IT Support Analyst
Posted 1 month ago
Job summary
Providing frontline IT support for UK operations, resolving hardware, software, and network issues, supporting Microsoft 365, managing user accounts, and maintaining IT hardware.
Responsibilities
The IT Support Analyst will serve as the primary technical point of contact for UK employees, managing helpdesk tickets and resolving hardware and software issues. They will also administer Microsoft 365, manage equipment inventory, and collaborate with the US IT team to ensure operational efficiency.
Qualifications
Candidates should have three to five years of experience in business IT support with strong knowledge of Windows, macOS, and Microsoft 365 administration. Proficiency in networking, hardware troubleshooting, and the ability to perform physical tasks in an office or warehouse environment are essential.
Company
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