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IT Support Analyst
4Wall Entertainment
Hertford, England, United Kingdom
Full Time
On Site
Mid
0+
Bachelor Degree
Technology
Information Technology Telecommunications
Posted 3 weeks ago
Job summary
Support and troubleshoot IT systems for a global video lighting provider, focusing on desktop, network, mobile, and application issues. Collaborate with international teams to resolve technical problems swiftly and manage IT support tasks in a dynamic live events environment.
Responsibilities
The IT Support Analyst will serve as the primary technical point of contact for UK employees, managing helpdesk tickets and resolving hardware and software issues. They will also administer Microsoft 365 environments and maintain network and operational IT equipment across company locations.
Qualifications
Active Directory
DHCP
DNS
macOS
Microsoft 365
Mobile Device Support
Network Support
TCP/IP
Troubleshooting
Windows
Candidates must have three to five years of experience in business IT support with strong knowledge of Windows, macOS, and Microsoft 365 administration. A relevant degree or certification is preferred, along with solid troubleshooting skills for networks, mobile devices, and peripherals.
English
Company
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IT Support Analyst
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4Wall Entertainment
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