Front Desk Agent

Westmont Group
Houston, Texas, United States
Full Time
On Site
Junior
0+
High School
Hospitality Hospitality Tourism Leisure

Posted 2 days ago

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Excellent 4.7

Job summary

A Front Desk Agent greets guests, manages check-in and checkout, handles reservations, responds to guest inquiries and complaints, and ensures a positive guest experience at the hotel.

Responsibilities

The Front Desk Agent is responsible for greeting and registering guests, managing check-in and check-out processes, and handling financial transactions. They also provide information, resolve guest complaints, and ensure a safe and welcoming environment throughout the hotel.

Qualifications

Communication Computer Literacy Conflict Resolution Customer Service Mathematics Problem Solving

A high school diploma is preferred, along with prior hospitality or front desk experience. Candidates must possess strong communication skills, the ability to perform basic arithmetic, and proficiency in using computer systems.

English

Company

Westmont Group

Westmont Group

linkedin
Hospitality
Location
Houston, Texas, United States

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Excellent 4.7
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