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Founding Customer Success Manager (Spanish speaker)
Posted 1 month ago
Job summary
Customer Success Manager responsible for building relationships with social care and government organizations, driving product adoption, demonstrating impact, and managing account growth through negotiations and feedback integration in a startup environment.
Responsibilities
You will manage and grow a portfolio of accounts, driving product adoption and ensuring meaningful impact for customers. Additionally, you will act as the voice of the customer to shape the product roadmap and lead contract negotiations for expansions.
Qualifications
Candidates must be fluent in both English and Spanish and possess demonstrable experience in partner or account management within a startup or public sector environment. You should be a natural relationship builder with a strong track record in driving growth and managing complex stakeholder relationships.
Benefits
- Share options
- Therapy access
- Coaching
- Financial well-being coach
- 25 days holiday
- Sabbatical
- Nursery scheme
- Healthcare cover
- Enhanced parental leave
- Wellbeing budget
- Gym membership
- Pension scheme
- Meditation app subscription
- Cycle scheme
- Tech scheme
Company
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