Customer Success Manager (NHS & Public Sector Team)

Cambridge Spark
United Kingdom
Full Time
Hybrid
Manager
0+
Sales Healthcare Life Sciences

Posted 2 months ago

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Excellent 4.7

Job summary

The role of Customer Success Manager (NHS & Public Sector Team) involves managing relationships with NHS and public sector clients, focusing on account growth and retention, stakeholder engagement, strategic planning, and delivering measurable impact. Essential skills include client relationship management, data storytelling, CRM usage, and strategic account management. The position requires experience in digital, data, AI, or tech environments and strong stakeholder influence.

Responsibilities

Manage and grow key NHS and public sector accounts by driving strategic expansion, upsell opportunities, and repeat business. Collaborate with cross-functional teams to deliver impactful QBRs, report on ROI, and showcase client success stories.

Qualifications

AI and Data Insights business development client relationship management consultative selling CRM data storytelling digital transformation stakeholder engagement strategic planning

Requires a proven track record in growing and retaining strategic enterprise accounts within digital or tech environments. Candidates must possess strong commercial acumen, executive presence, and experience with data-driven reporting and CRM tools.

English

Benefits

  • Pension with 4% matched contributions
  • Salary sacrifice scheme
  • 25 days holiday
  • Flexi bank holidays
  • Birthday day off
  • Volunteering day
  • Enhanced maternity and paternity leave
  • Health and wellbeing allowance
  • Annual summer and xmas events
  • CPD allowance
  • Private medical insurance
  • Cash plan
  • Holiday buy back scheme
  • Employee assistance programme

Company

Cambridge Spark

Cambridge Spark

linkedin
Education Management
Location
United Kingdom

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Excellent 4.7
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