Senior Customer Success Manager (French speaking)

Flexera
United Kingdom
Full Time
Remote
Senior
0+
Customer Service & Support Information Technology Telecommunications

Posted 2 weeks ago

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Excellent 4.7

Job summary

The Senior Customer Success Manager manages complex enterprise accounts, ensuring customer renewal, expansion, and value realization for Flexera's SaaS solutions focused on hybrid IT asset and financial operations. The role involves cross-functional collaboration, stakeholder management, and proactive value creation, with a focus on the French market.

Responsibilities

The Senior Customer Success Manager will act as the primary account owner for complex enterprise customers, driving value realization, renewals, and expansion opportunities. They will manage customer relationships, mitigate churn risks, and facilitate communication between technical and commercial teams.

Qualifications

Account Management Business Strategy CRM Usage Customer Success Project Management Relationship Building Software Asset Management Technology Knowledge

Candidates must be bilingual in French and English and possess extensive experience in software asset management, customer success, or consulting. A proven track record in managing complex projects and strong executive communication skills are essential for this role.

French English

Company

Flexera

Flexera

linkedin
Software Development
Location
United Kingdom

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Excellent 4.7
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