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Customer Service Advisor
Posted 1 week ago
Job summary
Part-time Customer Service Advisor supporting customer interactions, resolving queries, and managing records in a collaborative team environment.
Responsibilities
Handle customer calls and emails, resolve queries, and provide a positive customer experience. Accurately process customer orders using AS400 or SAP, maintain customer records and support documentation, and coordinate with internal teams to meet customer needs.
Qualifications
Candidates should have proven customer service experience, strong verbal and written communication skills, and proficiency in Microsoft Word and Excel. They should be organised, calm and professional when resolving concerns, and able to manage multiple priorities while handling calls and administrative tasks efficiently.
Benefits
- Competitive Salary
- Bonus Scheme
- Contributory Pension Plan
- Life Assurance
- Generous Annual Leave
- Employee Assistance Programme
- Flexible Benefits Programme
- Retail Discounts
Company
Unternehmensgruppe Theo Müller
- Location
- Nerston Village, Scotland, United Kingdom
- Website
- muellergroup.com
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