Customer Service Advisor

Unternehmensgruppe Theo Müller
Nerston Village, Scotland, United Kingdom
Part Time
On Site
Junior
0+
Customer Service & Support Retail Wholesale Trade

Posted 1 week ago

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Excellent 4.7

Job summary

Part-time Customer Service Advisor supporting customer interactions, resolving queries, and managing records in a collaborative team environment.

Responsibilities

Handle customer calls and emails, resolve queries, and provide a positive customer experience. Accurately process customer orders using AS400 or SAP, maintain customer records and support documentation, and coordinate with internal teams to meet customer needs.

Qualifications

Communication Customer Service Decision Making Microsoft Excel Microsoft Word Organization Problem Solving

Candidates should have proven customer service experience, strong verbal and written communication skills, and proficiency in Microsoft Word and Excel. They should be organised, calm and professional when resolving concerns, and able to manage multiple priorities while handling calls and administrative tasks efficiently.

English

Benefits

  • Competitive Salary
  • Bonus Scheme
  • Contributory Pension Plan
  • Life Assurance
  • Generous Annual Leave
  • Employee Assistance Programme
  • Flexible Benefits Programme
  • Retail Discounts

Company

Unternehmensgruppe Theo Müller

Unternehmensgruppe Theo Müller

Food and Beverage Manufacturing
Location
Nerston Village, Scotland, United Kingdom

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Excellent 4.7
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