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Senior CRM Manager
Posted 2 weeks ago
Job summary
The Senior CRM Manager will lead multi-channel lifecycle marketing strategies to drive customer activation, retention, and revenue growth. Responsibilities include developing campaign plans, managing data insights, overseeing technology tools, and leading a team to optimize CRM performance, while ensuring compliance and brand standards.
Responsibilities
The Senior CRM Manager will architect the multi-channel lifecycle strategy to drive customer activation, repeat purchases, and lifetime value. They will lead a team to execute campaigns, manage technology stacks, and partner with cross-functional stakeholders to deliver measurable growth.
Qualifications
The ideal candidate has approximately 7 years of experience in CRM or lifecycle marketing within an eCommerce or D2C environment. They must possess hands-on expertise with modern ESP/CDP platforms, strong analytical skills, and a proven track record of people leadership.
Benefits
- Subsidised gym membership
- Birthday day off
- PerkBox subscription
- 60% discount on Bulk products
- Flexi start
- Additional annual leave
- Teammate pension scheme
- Life assurance
- Medicash
- Volunteering day off
- Cycle to work scheme
- Enhanced maternity and paternity leave
- Workplace nursery scheme
- Bulk pantry
- Happy hour drinks fridge
- Summer working hours
Company
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