Senior CRM Manager

Bulk
London, England, United Kingdom
Full Time
Hybrid
Senior
0+
Marketing Marketing Advertising Public Relations

Posted 2 weeks ago

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Excellent 4.7

Job summary

The Senior CRM Manager will lead multi-channel lifecycle marketing strategies to drive customer activation, retention, and revenue growth. Responsibilities include developing campaign plans, managing data insights, overseeing technology tools, and leading a team to optimize CRM performance, while ensuring compliance and brand standards.

Responsibilities

The Senior CRM Manager will architect the multi-channel lifecycle strategy to drive customer activation, repeat purchases, and lifetime value. They will lead a team to execute campaigns, manage technology stacks, and partner with cross-functional stakeholders to deliver measurable growth.

Qualifications

Content Creation CRM Data Analysis Email In-App Messaging Lifecycle Marketing Personalisation Push Notifications Segmentation SMS

The ideal candidate has approximately 7 years of experience in CRM or lifecycle marketing within an eCommerce or D2C environment. They must possess hands-on expertise with modern ESP/CDP platforms, strong analytical skills, and a proven track record of people leadership.

English

Benefits

  • Subsidised gym membership
  • Birthday day off
  • PerkBox subscription
  • 60% discount on Bulk products
  • Flexi start
  • Additional annual leave
  • Teammate pension scheme
  • Life assurance
  • Medicash
  • Volunteering day off
  • Cycle to work scheme
  • Enhanced maternity and paternity leave
  • Workplace nursery scheme
  • Bulk pantry
  • Happy hour drinks fridge
  • Summer working hours

Company

Bulk
IT Services and IT Consulting
Location
London, England, United Kingdom
Website
bulk.com

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Excellent 4.7
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