Service Specialist

Generations Federal Credit Union
San Antonio, Texas, United States
Full Time
On Site
Junior
0+
Customer Service & Support Financial Services Insurance

Posted 1 week ago

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Excellent 4.7

Job summary

Responsible for member service requests, performing transactions, educating members on delivery channels like eServices, and supporting account maintenance and finance operations within a branch. The role involves interacting with members, providing exceptional customer service, assisting with accounts, and supporting branch operations and leadership.

Responsibilities

The Service Specialist is responsible for performing routine daily transactions, assisting members with account requests, and educating them on various delivery channels. They must also provide exceptional service, engage in cross-selling, and support branch operations including opening and closing procedures.

Qualifications

bilingual Spanish cash handling communication customer service Microsoft Office retail sales

Candidates must have at least one year of combined cash handling and retail sales experience, with banking experience preferred. Proficiency in Microsoft Office and strong communication skills are required, while fluency in Spanish is considered a plus.

English Spanish

Company

Generations Federal Credit Union

Generations Federal Credit Union

Financial Services
Location
San Antonio, Texas, United States

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Excellent 4.7
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