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Service Specialist
Posted 1 week ago
Job summary
Responsible for member service requests, performing transactions, educating members on delivery channels like eServices, and supporting account maintenance and finance operations within a branch. The role involves interacting with members, providing exceptional customer service, assisting with accounts, and supporting branch operations and leadership.
Responsibilities
The Service Specialist is responsible for performing routine daily transactions, assisting members with account requests, and educating them on various delivery channels. They must also provide exceptional service, engage in cross-selling, and support branch operations including opening and closing procedures.
Qualifications
Candidates must have at least one year of combined cash handling and retail sales experience, with banking experience preferred. Proficiency in Microsoft Office and strong communication skills are required, while fluency in Spanish is considered a plus.
Company
Generations Federal Credit Union
- Location
- San Antonio, Texas, United States
- Website
- mygenfcu.org
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