Director of Strategic Account Management

Nortech Systems, Inc.
Maple Grove, Minnesota, United States
Full Time
On Site
Manager
USD 130,000 – 160,000
High School
Management & Leadership Manufacturing Industrial Engineering

Posted 6 days ago

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Excellent 4.7

Job summary

Leading strategic account management, focusing on customer satisfaction, retention, and business growth within a manufacturing environment, especially in aerospace/defense sectors, involving staff leadership, client relations, and operational oversight.

Responsibilities

The Director of Strategic Account Management will lead staffing, planning, and customer support activities to maximize client retention and satisfaction. They will collaborate with cross-functional teams to monitor performance metrics and ensure the effective implementation of new business opportunities.

Qualifications

Communication Contract Review Customer Relationship Management Customer Service ERP/CRM Software Leadership Microsoft Office Suite NPI (New Product Introduction) Project Management Team Management

Candidates must possess a bachelor's degree or equivalent experience, along with at least five years of experience managing customer relationships in a technical manufacturing environment. Proficiency in ERP/CRM software and strong leadership skills are required to oversee team development and operational performance.

English

Company

Nortech Systems, Inc.

Nortech Systems, Inc.

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Manufacturing
Location
Maple Grove, Minnesota, United States

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Excellent 4.7
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