Customer Success Manager

Jobgether
United Kingdom
Full Time
Remote
Mid
EUR 80,000 – 140,000
Customer Service & Support Information Technology Telecommunications

Posted 5 days ago

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Excellent 4.7

Job summary

The role involves managing key customer accounts, driving adoption, ensuring retention, and expanding revenue in a fast-growing RevOps tech environment. Responsibilities include onboarding, process building, data monitoring, and cross-team collaboration, with a focus on strategic customer relationships and leveraging AI to optimize outcomes.

Responsibilities

You will own relationships with strategic accounts to drive product adoption, retention, and revenue expansion. Additionally, you will build and refine Customer Success processes and playbooks while collaborating with cross-functional teams.

Qualifications

Account Management AI Adoption Collaboration CRM Systems Customer Success Data Analysis Revenue Operations Salesforce Stakeholder Management Technical Understanding

Candidates must have 2–5+ years of experience in Revenue Operations, Salesforce Administration, or Customer Success. Strong technical proficiency in CRM systems and a data-driven approach to problem-solving are essential.

English

Benefits

  • Performance-based incentives
  • Equity participation
  • Flexible paid time off

Company

Jobgether

Jobgether

linkedin
Internet Marketplace Platforms
Location
United Kingdom

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Excellent 4.7
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