Customer Success Manager (Strategic Accounts Team)

Cambridge Spark
United Kingdom
Full Time
Hybrid
Manager
0+
Sales Sales

Posted 2 months ago

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Excellent 4.7

Job summary

We are seeking a growth-oriented Customer Success Manager to manage strategic enterprise accounts, foster client relationships, drive expansion and renewal, and deliver measurable business impact in the digital, data, AI, or tech sectors. The role involves strategic planning, stakeholder engagement, data storytelling, and collaboration with cross-functional teams.

Responsibilities

Manage and grow strategic enterprise accounts by driving expansion, upsell opportunities, and repeat business. Partner with internal teams to deliver data-backed ROI insights and ensure a seamless client experience.

Qualifications

Account Management Business Development Client Relationship Management CRM (HubSpot) Cross-selling Data Storytelling Public Speaking ROI Reporting Strategic Planning Upselling

Proven track record in growing and retaining strategic enterprise accounts within digital, data, AI, or tech environments. Strong commercial mindset with the ability to influence senior stakeholders and utilize data storytelling.

English

Benefits

  • Pension with 4% matched contributions
  • Salary sacrifice scheme
  • 25 days holiday
  • Flexi bank holidays
  • Birthday day off
  • Volunteering day
  • Enhanced maternity and paternity leave
  • Health and wellbeing allowance
  • Annual summer and christmas events
  • CPD allowance
  • Private medical insurance
  • Holiday buy back scheme
  • Employee assistance programme

Company

Cambridge Spark

Cambridge Spark

linkedin
Education Management
Location
United Kingdom

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Excellent 4.7
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