Team Leader

The Rank Group
Barking and Dagenham, England, United Kingdom
Full Time
On Site
Manager
0+
Management & Leadership Hospitality Tourism Leisure

Posted 4 weeks ago

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Excellent 4.7

Job summary

Lead and coordinate a team in a hospitality environment, ensuring service excellence, safety, and operational flow, while motivating staff and managing customer satisfaction.

Responsibilities

The Team Leader is responsible for managing daily shift operations, including briefing the team, coordinating rotas, and ensuring service standards are met. They must also provide coaching to staff, monitor KPIs, and maintain a safe, compliant environment for all guests.

Qualifications

coaching communication customer service hospitality leadership organization team management

Candidates should have previous experience guiding a team within the hospitality, retail, or leisure sectors. Strong interpersonal skills, a customer-first mindset, and the ability to remain calm and organized in a fast-paced environment are essential.

English

Benefits

  • Paid breaks
  • Rewards platform
  • 50% off food and soft drinks
  • Pension
  • Life assurance
  • Company sick pay
  • Career development opportunities
  • Uniform provided

Company

The Rank Group

The Rank Group

Gambling Facilities and Casinos
Location
Barking and Dagenham, England, United Kingdom
Website
rank.com

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Excellent 4.7
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