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Team Leader
Posted 4 weeks ago
Job summary
Lead and coordinate a team in a hospitality environment, ensuring service excellence, safety, and operational flow, while motivating staff and managing customer satisfaction.
Responsibilities
The Team Leader is responsible for managing daily shift operations, including briefing the team, coordinating rotas, and ensuring service standards are met. They must also provide coaching to staff, monitor KPIs, and maintain a safe, compliant environment for all guests.
Qualifications
Candidates should have previous experience guiding a team within the hospitality, retail, or leisure sectors. Strong interpersonal skills, a customer-first mindset, and the ability to remain calm and organized in a fast-paced environment are essential.
Benefits
- Paid breaks
- Rewards platform
- 50% off food and soft drinks
- Pension
- Life assurance
- Company sick pay
- Career development opportunities
- Uniform provided
Company
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