Operation Analyst

Gridmatic Inc
Houston, Texas, United States
Full Time
On Site
Mid
0+
Energy Energy Utilities

Posted 1 month ago

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Excellent 4.7

Job summary

Seeking a detail-oriented professional to join the Retail Operations team, focusing on billing, enrollment, regulatory compliance, broker commissions, and customer support for commercial electricity customers in ERCOT and PJM. The candidate will analyze data, ensure regulatory adherence, manage broker relations, enhance customer service, and support operational improvements.

Responsibilities

Oversee critical retail operations including billing, customer enrollment, and regulatory compliance for commercial electricity customers in ERCOT and PJM markets. Utilize data analytics tools to optimize workflows, manage broker commissions, and provide high-quality customer support.

Qualifications

Billing Systems (Vertexone) Customer Service Data Analysis Energy Markets Knowledge Operational Support Power BI Python Regulatory Compliance SQL Tableau

Requires 3+ years of experience in data analytics, operations, or regulatory roles, preferably within the energy or utilities sector. Proficiency in SQL, Python, and visualization tools is a plus, along with strong communication and analytical skills.

English

Benefits

  • Continuing Education Opportunities
  • Flexible PTO
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Pre-Tax Commuter Benefits
  • Non Profit Donation Matching Program
  • Home Office Stipend
  • 401K Contribution Match
  • Company-paid Parental Leave
  • Company Paid Life Insurance
  • Stock Option Loan Program

Company

Gridmatic Inc

Gridmatic Inc

Energy Technology
Location
Houston, Texas, United States

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Excellent 4.7
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