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Remote Customer Service Representative
Summit Racing Equipment
Florida, United States
Full Time
Remote
Junior
USD 0 – 32,240
High School
Customer Service & Support
Retail Wholesale Trade
Posted 1 week ago
Job summary
Remote customer service representative assisting customers with order issues, tracking, returns, warranty questions, and automotive parts, providing friendly and professional service. Requires problem-solving, multitasking, technical understanding, and great communication.
Responsibilities
You will handle inbound customer calls to assist with order tracking, returns, and automotive part inquiries. The role involves providing professional service while resolving post-sale concerns using company-provided tools.
Qualifications
Communication
Customer needs assessment
Customer Service
Internet navigation
Listening skills
Multitasking
Problem Solving
Technical knowledge of vehicle systems
Time Management
Windows-based computer systems
Candidates must reside in specific states and possess a high school diploma or equivalent. Proficiency in Windows-based systems and high-speed internet is required, with automotive industry experience preferred.
English
Company
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Remote Customer Service Representative
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Summit Racing Equipment
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