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Customer Service Representative
Posted 1 month ago
Job summary
A Customer Service Representative manages customer inquiries, processes orders, and maintains relationships to ensure customer satisfaction. Responsibilities include order entry, negotiating prices, sourcing products, coordinating shipments, and handling returns.
Responsibilities
The Customer Service Representative is responsible for managing incoming customer calls, fulfilling orders, and negotiating pricing to maximize profit. They also maintain inventory levels, determine shipping methods, and build strong relationships with customers to drive repeat business.
Qualifications
Candidates must have a high school diploma or GED and zero to three years of related experience. Strong communication, organizational, and computer skills are required for this role.
Benefits
- Healthcare coverage
- 401(k)
- Tuition reimbursement
- Vacation pay
- Sick pay
- Holiday pay
Company
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