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(Bilingual) Customer Service Representative
American Tire Distributors
California, United States
Full Time
Remote
Junior
USD 0 – 41,600
High School
Customer Service & Support
Retail Wholesale Trade
Posted 3 days ago
Job summary
The Bilingual Customer Service Representative handles customer inquiries, resolves issues, promotes products, and maintains customer satisfaction through various communication channels, focusing on sales, retention, and service quality.
Responsibilities
The Customer Service Representative is responsible for soliciting new business and servicing existing customers via telephone, web chat, and email. This role involves resolving customer issues, processing orders, and providing consultative sales services for tires and associated products.
Qualifications
Builds Customer Loyalty
Builds Rapport
Communicates Effectively
Customer-Focused Approach
Decision Quality
Ensures Accountability
Interpersonal Savvy
Manages Ambiguity
Manages Resistance
Navigates Customer Challenges
Candidates are required to have a High School diploma or GED. A minimum of 2-4 years of related experience is preferred for this position.
English
Spanish
Company
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(Bilingual) Customer Service Representative
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American Tire Distributors
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