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Customer Service Representative
American Tire Distributors
California, United States
Full Time
Remote
Junior
USD 0 – 39,520
High School
Customer Service & Support
Customer Service
Posted 1 day ago
Job summary
The Customer Service Representative handles customer inquiries, offers product solutions, resolves issues, maintains customer records, and promotes customer satisfaction via various communication channels.
Responsibilities
The Customer Service Representative is responsible for soliciting new business and servicing existing customers through telephone sales and consultative support. They must resolve customer issues, process orders, and maintain accurate records while championing the company's reputation.
Qualifications
Build Rapport
Communicate Effectively
Customer Loyalty
Customer-Focused Approach
Decision Quality
Ensures Accountability
In-Depth Questioning
Interpersonal Savvy
Manages Ambiguity
Manages Resistance
Candidates are required to have a High School diploma or GED. Additionally, 2-4 years of related experience is preferred for this role.
English
Company
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Customer Service Representative
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American Tire Distributors
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Desired salary
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