Virtual Travel Customer Service

Genovaire Travel Group
Allentown, Pennsylvania, United States
Full Time
Remote
Trainee
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

A Virtual Travel Customer Service role assisting clients with trip preparation, support, and travel questions through email, chat, and phone. Responsibilities include itinerary management, destination info, and resolving concerns for a positive customer experience.

Responsibilities

The role involves assisting clients with trip preparation, itinerary changes, and general travel inquiries via email, chat, and phone. You will also be responsible for providing destination guidelines and resolving traveler concerns to ensure a positive experience.

Qualifications

The ideal candidate should have a friendly and professional communication style with previous customer support experience. Proficiency in using online tools and a strong interest in travel and client satisfaction are also required.

English

Benefits

  • Remote work flexibility
  • Training provided
  • Ongoing team support
  • Professional development opportunities
  • Travel-related perks

Company

Genovaire Travel Group

Location
Allentown, Pennsylvania, United States

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Excellent 4.7
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