Virtual Travel Customer Service

Genovaire Travel Group
Reading, Pennsylvania, United States
Full Time
Remote
Junior
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

A Virtual Travel Customer Service role focusing on assisting clients with trip preparation, managing requests, and providing travel support through communication channels.

Responsibilities

The professional will assist clients with trip preparation, itinerary changes, and general travel inquiries via email, chat, and phone. They are responsible for providing destination guidelines and resolving traveler concerns to ensure a positive experience.

Qualifications

Communication Customer Support Online Tools Organizational Skills Travel Knowledge

The ideal candidate should possess a friendly and professional communication style with prior customer support experience. They must be reliable, organized, and comfortable utilizing online tools and learning new systems.

English

Benefits

  • Remote work flexibility
  • Training provided
  • Ongoing team support
  • Professional development opportunities
  • Travel-related perks

Company

Genovaire Travel Group

Location
Reading, Pennsylvania, United States

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Excellent 4.7
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