Customer Service Representative

Customer Contact Services
Winston-Salem, North Carolina, United States
Full Time
Remote
Junior
USD 0 – 27,040
High School
Customer Service & Support Automotive & Vehicle Services

Posted 1 day ago

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Excellent 4.7

Job summary

Remote Customer Service Representative supporting automotive dealership customer interactions, scheduling, and issue resolution. Handle inbound calls, make outbound campaigns, and document interactions adhering to scripts and standards.

Responsibilities

The representative will handle inbound calls, schedule service appointments, and process online reservations for automotive dealerships. They are also responsible for documenting interactions accurately and maintaining high quality assurance standards.

Qualifications

Computer Skills Customer Service Data Entry Phone Support Problem-solving

Candidates must have a high school diploma or GED and at least one year of call center or customer service experience. Proficiency with computers and a dedicated home office setup meeting specific technical requirements are mandatory.

English

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Life insurance
  • Holiday incentive pay
  • Performance bonuses
  • Outbound project bonuses
  • Paid training

Company

Customer Contact Services

Customer Contact Services

linkedin
Telecommunications
Location
Winston-Salem, North Carolina, United States

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Excellent 4.7
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