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Inside Sales Representative
Posted 1 week ago
Job summary
The Inside Sales Representative supports customer accounts by managing inquiries, processing orders, providing quotations, and ensuring timely deliveries, all while maintaining high customer service standards and contributing to sales growth.
Responsibilities
Support sales representatives in managing new and existing accounts by handling customer inquiries, orders, quotes, returns, credits, invoicing, and order expediting. Coordinate delivery commitments, resolve customer concerns, manage website inquiries and customer records, and prepare proposals and product information.
Qualifications
Requires basic computer skills, including Microsoft Office, Outlook, Oracle, and ERP systems, plus familiarity with order entry, shipping, invoicing, and quote-to-cash processes. Candidates should demonstrate strong customer service, accuracy, urgency, communication, multitasking, follow-through, and the ability to work collaboratively or independently.
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