Senior Manager, Customer Success Management - EMEA/APJ

Chainguard
United Kingdom
Full Time
Remote
Manager
GBP 0 – 150,000
Bachelor Degree
Management & Leadership Information Technology Telecommunications

Posted 3 weeks ago

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Excellent 4.7

Job summary

The Manager of Customer Success Management will lead a team supporting Enterprise customers, focusing on retention and growth through strategic engagement, data-driven insights, and operational excellence in a cybersecurity-focused environment.

Responsibilities

The Senior Manager will lead and mentor a team of Customer Success Managers to drive adoption, retention, and growth within the Enterprise segment. They will collaborate with cross-functional teams to operationalize engagement models and ensure consistent value delivery for global customers.

Qualifications

Account Management Customer Engagement Customer Success Data Analysis Growth Strategies People Management Process Optimization Stakeholder Management

Candidates must have 4+ years of experience in Customer Success or Technical Account Management with a proven track record in people management. A strong operational mindset and experience within the Cybersecurity or DevOps domains are highly preferred.

English

Benefits

  • Flexible & Remote-First Culture
  • Stock Options
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Flexible Time Off
  • Paid Parental Leave
  • Monthly Stipend

Company

Chainguard

Chainguard

linkedin
Computer and Network Security
Location
United Kingdom

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Excellent 4.7
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