Community Based Crisis Navigator - Iowa Mental Health Crisis Response Team

Heartland Family Service
Council Bluffs, Iowa, United States
Full Time
Remote
Mid
USD 43,098 – 51,376
Bachelor Degree
Social Services Healthcare Life Sciences

Posted 2 weeks ago

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Excellent 4.7

Job summary

The Community Based Crisis Navigator works within the Iowa Mental Health Crisis Response Team to provide crisis intervention, risk assessment, follow-up, and referrals for clients in mental health emergencies. The role involves on-site crisis assessments, developing intervention plans, maintaining community relationships, and working remotely during designated hours. Requires experience in mental health or human services, with flexible scheduling and essential skills in crisis management, documentation, and community collaboration.

Responsibilities

The Crisis Navigator provides on-site crisis intervention, risk assessments, and develops treatment plans for clients in collaboration with community partners. They also maintain ongoing case management, document all correspondence, and conduct outreach to identify individuals in need of services.

Qualifications

case management client referral and follow-up collaboration community outreach crisis intervention cultural competence documentation skills mental health services on-call responsiveness risk assessment

Candidates must possess either a bachelor's degree in a relevant field with one year of experience or a high school diploma with two years of human services experience. Strong interpersonal, problem-solving, and clinical documentation skills are required for this role.

English

Company

Heartland Family Service

Heartland Family Service

linkedin
Non-profit Organizations
Location
Council Bluffs, Iowa, United States

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Excellent 4.7
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