Customer Service Representative (Travel Industry)

Hjbtravels
Charlotte, North Carolina, United States
Full Time, Part Time
Remote
Junior
0+
Customer Service & Support Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

This role involves assisting clients in the travel industry with inquiries, reservations, and travel planning. Responsibilities include providing information, supporting booking processes, and maintaining professional communication to ensure a positive customer experience.

Responsibilities

The Customer Service Representative will respond to client inquiries via phone and email while assisting with travel planning and reservations. They are responsible for providing accurate information regarding destinations and policies while maintaining professional communication.

Qualifications

communication computer literacy customer service interpersonal skills problem-solving time management

Candidates should possess strong communication and interpersonal skills with a detail-oriented, solution-focused attitude. Proficiency in using computers and online systems is required, while previous customer service experience is preferred.

English

Benefits

  • Training
  • Ongoing support
  • Flexible work options
  • Growth opportunities

Company

Hjbtravels

linkedin
Travel Arrangements
Location
Charlotte, North Carolina, United States

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Excellent 4.7
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