Client Service Specialist

Crane Worldwide Logistics
Aldine, Texas, United States
Part Time
On Site
Junior
0+
High School
Customer Service & Support Logistics Transportation Warehousing

Posted 1 month ago

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Excellent 4.7

Job summary

The Client Service Specialist responds to client inquiries, resolves order and service issues, and handles complaints. The role requires strong customer service, problem solving, communication, documentation skills, and the ability to manage multiple tasks. Experience levels range from entry-level to early career, with some certifications potentially required.

Responsibilities

The specialist responds to client inquiries, invoice questions, and complaints while resolving issues related to orders and delivery dates. They are responsible for determining the cause of problems, selecting solutions, and ensuring successful resolution through follow-up.

Qualifications

Conflict Resolution Customer Service Documentation Skills Freight Forwarding Knowledge Listening Multi-tasking Problem Solving

Candidates must have a High School Diploma or GED and 0-2 years of experience, preferably as an assembly line lead. The role requires strong problem-solving and communication skills, along with the ability to pass a drug test and E-Verify check.

English

Benefits

  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Tuition Reimbursement
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time
  • Employee Discounts
  • Wellness Incentives

Company

Crane Worldwide Logistics

Crane Worldwide Logistics

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Transportation, Logistics, Supply Chain and Storage
Location
Aldine, Texas, United States

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Excellent 4.7
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