Customer Service Representative

Allstate Insurance Agency - Daniel Parker
Houston, Texas, United States
Full Time
On Site
Junior
USD 45,000 – 65,000
Customer Service & Support Financial Services Insurance

Posted 4 months ago

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Excellent 4.7

Job summary

Customer Service Representative at Allstate agency, responsible for assisting customers with insurance inquiries, claims, policy changes, and providing exceptional service via multiple channels. Requires customer-centric attitude, communication skills, and ability to manage multiple tasks in a fast-paced environment.

Responsibilities

Serve as the primary point of contact for clients to assist with insurance policies, claims, billing, and coverage reviews. Collaborate with the team to meet sales goals and maintain detailed records of all customer interactions.

Qualifications

Bilingual Communication Customer Service Insurance Microsoft Office Problem Solving Record Keeping Sales Teamwork Time Management

Preferred 1-3 years of experience in customer service or insurance and the ability to obtain a Property and Casualty License. Strong communication skills and proficiency in Microsoft Office are required, with bilingual English/Spanish skills preferred.

English Spanish

Benefits

  • 401(k)
  • 401(k) Matching
  • Performance Bonus
  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Training & Development
  • Vision Insurance

Company

Allstate Insurance Agency - Daniel Parker

Allstate Insurance Agency - Daniel Parker

Location
Houston, Texas, United States

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Excellent 4.7
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