Client Service Delivery Specialist

RELX
London, England, United Kingdom
Full Time, Contractor
On Site
Mid
0+
Customer Service & Support Information Technology Telecommunications

Posted 1 week ago

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Excellent 4.7

Job summary

Seeking a Migration Manager to lead customer migrations, coordinate cross-functional teams, and improve customer experience through scalable processes and AI integration. The role involves managing customer onboarding, migrations, and service changes, ensuring smooth transitions and operational efficiency while leveraging emerging technologies.

Responsibilities

You will own and coordinate end-to-end customer migrations while driving progress against milestones and addressing potential risks. Additionally, you will partner with cross-functional teams to build scalable, customer-led processes and leverage automation to improve operational efficiency.

Qualifications

AI and Automation Communication Skills Customer Engagement Customer Migrations Operational Processes Program Management Scalable Operating Models Stakeholder Management Technology and AI Architecture

The role requires significant experience in managing complex customer implementations, migrations, or projects. Candidates must possess strong stakeholder management skills and a technical understanding of AI-enabled workflows and automation platforms.

English

Company

RELX
Technology, Information and Media
Location
London, England, United Kingdom
Website
relx.com

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Excellent 4.7
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