Mgr, Customer Success Engineering

Palo Alto Networks
Texas, United States
Full Time
Remote
Manager
0+
Bachelor Degree
Management & Leadership Information Technology Telecommunications

Posted 1 week ago

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7

Job summary

Lead and manage a team of Customer Success Engineers to ensure enterprise customers achieve their security and business objectives through effective technical guidance, customer advocacy, and strategic support, driving product adoption, renewals, and revenue growth.

Responsibilities

Lead a team of Scale and Optimize Engineers to drive product adoption, customer health, and renewals for enterprise clients. Act as a primary technical point of contact while fostering operational improvements and cross-functional collaboration with sales and product teams.

Qualifications

Cloud Solutions Customer Relationship Management Customer Success Gainsight Leadership Negotiation Networking Salesforce Security Technologies Technical Support

Requires 5+ years of experience in customer success, pre-sales, or technical consulting with a deep understanding of networking, security, and cloud platforms. Candidates must possess strong leadership, analytical, and negotiation skills, along with a relevant bachelor's degree.

English

Benefits

  • Restricted stock units
  • Bonus
  • Reasonable accommodations

Company

Palo Alto Networks

Palo Alto Networks

linkedin
Computer and Network Security
Location
Texas, United States

Apply to this job and hundreds more automatically

Get Started
Excellent 4.7
Pete DeQuarto avatar
Pete DeQuarto

AIApply is a total game-changer. Thanks to Auto-Apply, I have been applying to jobs I would never even have come across otherwise!

Akarshak Tanwar avatar
Akarshak Tanwar

In one week I applied to over 150 jobs and locked in 2 confirmed interviews, with a support team that was quick to respond. The auto-apply feature is fascinating and a real pleasure to use!

JC
Julian Carlin

It really worked. In under 48 hours it had applied to 100 jobs on my behalf without any time or effort from me. I am looking forward to seeing how it keeps improving.