Service Advisor | Plymouth

Vospers
Plymouth, England, United Kingdom
Full Time
On Site
Senior
0+
Customer Service & Support Home Personal Services

Posted 3 months ago

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Excellent 4.7

Job summary

A Senior Service Advisor at Vospers manages the Service Reception desk, ensuring professional customer service, accurate vehicle job documentation, and maximization of workshop profitability. Responsibilities include booking vehicles, providing cost estimates, handling customer inquiries, and ensuring timely service completion.

Responsibilities

Manage the service reception desk to provide professional customer service and maximize department profitability. Coordinate vehicle bookings, produce accurate job cards and invoices, and ensure workshop capacity is optimized daily.

Qualifications

Basic Car Knowledge Communication Skills Customer Service IT Skills Organization Time Management Upselling

Candidates should possess strong professionalism and the ability to handle customer inquiries and technical costing accurately. Experience in automotive service advising and adherence to brand values are essential.

English

Benefits

  • Holiday Accrual Scheme
  • Paid Day Off For Your Birthday
  • Life Insurance Scheme
  • Motor Discounts For Service, Sales & Parts
  • Paid Sickness Scheme
  • Eye Vouchers
  • Flu Vouchers
  • Employee Assistance Programmes
  • Bike To Work Scheme
  • Professional Development And Recognition Programme
  • Online Discount Site
  • Life Planning Services
  • Staff Referral Schemes
  • Customer Referral Schemes

Company

Vospers

Vospers

Motor Vehicle Manufacturing
Location
Plymouth, England, United Kingdom

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Excellent 4.7
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