Customer Service Representative

Third Party CS
Beverly Hills, California, United States
Full Time
Remote
Junior
0+
Customer Service & Support Human Resources Recruiting

Posted 2 months ago

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Excellent 4.7

Job summary

The customer service representative is responsible for handling client inquiries through calls, emails, chats, and IVR systems, providing accurate and empathetic assistance, and resolving customer issues efficiently. Requires excellent communication skills, ability to learn procedures, and a customer-focused attitude. Previous experience in support, sales, or client services preferred.

Responsibilities

The customer service representative will answer client inquiries, provide product information, and help customers by being informative and empathetic. They must be willing to listen, learn, and resolve any customer inquiry.

Qualifications

Active Listening Communication Customer Service Empathy Multitasking Problem Solving Time Management Upselling

Previous experience in customer support or a related field is required. Candidates must have excellent communication skills and the ability to multitask effectively.

English

Benefits

  • Health Insurance
  • Excellent Retirement Plan
  • Tremendous Upward Mobility
  • Flexible Hours
  • Remote Position(s) Available

Company

Third Party CS

Third Party CS

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Individual and Family Services
Location
Beverly Hills, California, United States

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Excellent 4.7
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