Service Advisor

Honest-1 Auto Care Prior Lake
Prior Lake, Minnesota, United States
Full Time
On Site
Junior
0+
Customer Service & Support Automotive & Vehicle Services

Posted 3 weeks ago

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Excellent 4.7

Job summary

Serve as the primary point of contact for automotive service customers, managing their experience from greeting through checkout, explaining complex issues clearly, presenting repair options, coordinating with technicians, and maintaining detailed records.

Responsibilities

The Service Advisor acts as the primary point of contact for customers, managing the entire service experience from initial greeting to final checkout. They are responsible for identifying repair needs, coordinating with technicians, and ensuring clear communication throughout the service process.

Qualifications

ASE Certification Automotive Knowledge Communication Customer Service Organizational Skills Relationship Building Sales Technical Explanation

Candidates should possess strong communication and sales skills with a genuine passion for customer service. While previous automotive experience is preferred, the role requires a growth mindset and the ability to explain technical automotive issues to customers.

English

Benefits

  • Medical insurance
  • Dental insurance
  • 401(k) retirement plan
  • Paid vacation time
  • Aflac supplemental insurance
  • Ongoing training
  • Personal vehicle repair privileges
  • Family pricing
  • Performance bonuses
  • Cash bonuses for ASE certifications

Company

Honest-1 Auto Care Prior Lake

Honest-1 Auto Care Prior Lake

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Vehicle Repair and Maintenance
Location
Prior Lake, Minnesota, United States

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Excellent 4.7
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