Hotel Team Leader

AccorHotel
London, England, United Kingdom
Full Time
On Site
Manager
GBP 0 – 32,427
Hospitality Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

Hotel Team Leader responsible for managing front of house and food & beverage teams, ensuring guest satisfaction, handling complaints, overseeing administrative tasks, and achieving hotel goals. Requires strong communication, team leadership,knowledge of hospitality operations, and proficiency in Opera Cloud.

Responsibilities

The Hotel Team Leader will manage the Front of House and Food and Beverage teams while ensuring high-quality service and guest satisfaction. Responsibilities include handling guest feedback, managing administrative tasks like invoicing and inventories, and driving the team to achieve hotel goals.

Qualifications

administration cash handling communication feedback management guest service Opera Cloud organization problem solving team leadership

Candidates must have strong operational experience in the hospitality industry and be proficient in using Opera Cloud. Excellent communication skills, a hands-on leadership approach, and the legal right to work in the UK are mandatory.

English

Benefits

  • Bonus Scheme
  • Pension Scheme
  • Discount Card
  • Complimentary stays
  • Training & Development
  • Additional holidays
  • Recommend a friend scheme
  • Employee Advisory Service

Company

AccorHotel

AccorHotel

linkedin
Hospitality
Location
London, England, United Kingdom
Website
accor.com

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Excellent 4.7
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