AI Platform Support Engineer (US)

Lightning AI
San Francisco, California, United States
Full Time
Hybrid
Mid
USD 115,000 – 140,000
Technology Information Technology Telecommunications

Posted 3 days ago

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Excellent 4.7

Job summary

Lightning AI seeks a Platform Support Engineer to assist ML teams with troubleshooting, diagnosing failures, and optimizing distributed ML workloads using Kubernetes, GPU infrastructure, and cloud systems. The role involves collaborating closely with customers to ensure platform reliability, improve observability, and support large-scale AI training and inference systems.

Responsibilities

Partner with ML engineers to diagnose and resolve complex distributed systems and infrastructure issues for training and inference workloads. Improve platform reliability by identifying recurring patterns and building internal automation and observability tooling.

Qualifications

Cloud Infrastructure CUDA Distributed Systems GPU Infrastructure Kubernetes Linux NCCL Networking Observability Tools PyTorch

Requires a strong background in software engineering, Kubernetes, and Linux systems troubleshooting. Must have hands-on experience operating distributed machine learning workloads using tools like PyTorch and CUDA.

English

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Support
  • Pension Contribution
  • Paid Time Off
  • Paid Parental Leave
  • Professional Development Support
  • Wellness Stipend
  • Work-from-home Stipend
  • Equity

Company

Lightning AI

Lightning AI

linkedin
Software Development
Location
San Francisco, California, United States

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Excellent 4.7
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