Hotel Team Leader

AccorHotel
London, England, United Kingdom
Full Time
On Site
Manager
GBP 0 – 32,427
Hospitality Hospitality Tourism Leisure

Posted 1 month ago

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Excellent 4.7

Job summary

The Hotel Team Leader will be responsible for managing front of house and food and beverage teams, ensuring guest satisfaction, handling complaints, and managing administration. The role requires excellent communication, leadership, and organizational skills, with a focus on delivering quality service and supporting the hotel’s operational goals.

Responsibilities

Manage the Front of House and Food and Beverage teams to ensure high-quality guest experiences and satisfaction. Handle administrative duties including invoicing, cash operations, and inventory compliance while driving hotel goals.

Qualifications

Administration Cash Handling Communication Customer Service Guest Relations Invoicing Opera Cloud Organization Problem Solving Team Leadership

Candidates must be fluent in English, possess strong leadership and problem-solving skills, and have advanced proficiency in Opera Cloud. Legal eligibility to work in the UK is mandatory as no visa sponsorship is provided.

English

Benefits

  • Bonus Scheme
  • Pension Scheme
  • Accor Hotels Worldwide Discount Card
  • Complimentary UK Hotel Stays
  • Training & Development
  • Additional Holidays With Service
  • Recommend A Friend Scheme
  • Employee Advisory Service

Company

AccorHotel

AccorHotel

Hospitality
Location
London, England, United Kingdom
Website
accor.com

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Excellent 4.7
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