Renewals Adviser

Howden
Gloucester, England, United Kingdom
Full Time
Hybrid
Junior
0+
Sales Financial Services Insurance

Posted 4 days ago

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Excellent 4.7

Job summary

The Renewals Adviser manages client communications and renewals for insurance policies, ensuring accurate records, achieving KPIs, and providing compliant advice to clients. The role involves handling high-volume calls, identifying upselling opportunities, and staying updated on market changes, with a focus on customer service and growth within the insurance sector.

Responsibilities

Manage a pipeline of Private Medical Insurance policy renewals while maintaining accurate client records and meeting performance KPIs. Handle inbound and outbound communications to guide clients through renewal options and identify opportunities for upselling or cross-selling.

Qualifications

attention to detail communication skills customer service organizational skills problem-solving resilience sales

Candidates should possess a positive, customer-focused attitude with the resilience to handle objections and challenging conversations. Strong organizational skills, attention to detail, and the ability to work effectively with computer systems are essential for this role.

English

Benefits

  • Training
  • Career pathway
  • Hybrid working

Company

Howden

Howden

linkedin
Insurance
Location
Gloucester, England, United Kingdom

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Excellent 4.7
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