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Customer Service Representative
Posted 2 weeks ago
Job summary
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings, assisting with account requests, resolving problems, and cross-selling bank products.
Responsibilities
The Customer Service Representative will respond to customer inquiries via telephone and in-person meetings while assisting with routine account-related requests. They are also responsible for researching and resolving customer problems, cross-selling bank products, and maintaining accurate banking records.
Qualifications
Candidates must have a high school diploma or equivalent and possess excellent verbal and written communication skills. Proficiency in Microsoft Office and the ability to work under pressure while maintaining a positive attitude are required.
Company
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