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Customer Service– Hotel Reservations (Remote)
Posted 1 week ago
Job summary
Remote customer service role managing hotel reservations, assisting clients, ensuring smooth bookings, and providing customer support with industry-specific tools.
Responsibilities
The role involves managing customer interactions and assisting clients with hotel reservation inquiries. You will be responsible for ensuring a seamless booking process and delivering exceptional customer support.
Qualifications
Candidates should possess strong communication, problem-solving, and interpersonal skills along with proficiency in CRM tools. Prior experience in the hospitality or travel industry is considered a plus.
Benefits
- Flexible remote schedule
- Training and access to booking tools
- Supportive team culture
- Travel discounts
- Exclusive travel perks
- FAM trips
- Supplier incentives
- Ongoing education
Company
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