Patient Access Officer

HCA Healthcare
London, England, United Kingdom
Full Time
On Site
Junior
GBP 28,860
Healthcare Healthcare Life Sciences

Posted 5 days ago

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Excellent 4.7

Job summary

A Patient Access Officer provides administrative services to facilitate patient management and ensure a high-quality patient experience in a healthcare setting, emphasizing customer care, communication, and organizational skills.

Responsibilities

The Patient Access Officer is responsible for greeting patients, managing the hospital database, and facilitating a seamless patient journey. They will coordinate bookings and ensure all patient documentation is accurately processed and maintained.

Qualifications

Administrative Skills Communication Skills Customer Service Interpersonal Skills

Candidates should have previous administrative experience in a customer-facing role, such as retail or hospitality. Strong interpersonal skills, a positive attitude, and the ability to remain professional under pressure are essential.

English

Benefits

  • 25 days holiday
  • Private healthcare insurance
  • Private pension contribution
  • Season ticket loan
  • Cycle to work scheme
  • Group life assurance
  • Critical illness cover
  • Enhanced maternity and paternity pay
  • Corporate staff discount

Company

HCA Healthcare

HCA Healthcare

Hospitals and Health Care
Location
London, England, United Kingdom

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Excellent 4.7
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